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KMID : 0926620020070040152
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Korean Journal of Hospital Management
2002 Volume.7 No. 4 p.152 ~ p.171
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Segmenting Outpatients by the Analysis of Usage and Revenue Indicators
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Ryu Sang-Hee
Paik Soo-Kyung
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Abstract
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KEYWORD
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Customer Relationship Management, CRM, Patient Segmentation, Data Mining
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